HANAN MOHAMED

Administration Assistant

Al Ain, Abu Dhabi

Profile summary

Dynamic Receptionist with over two years of experience in administrative and customer-facing roles, excelling in enhancing operational efficiency and client satisfaction. Proven expertise in managing front desk operations, adeptly handling multi-line phone systems and coordinating schedules. Proficient in inventory management and stock-taking ensuring accurate record-keeping through effective bar-code scanning. Known for a flexible and adaptable approach in fast-paced environments, consistently contributing to a positive atmosphere and seamless teamwork.

Key skills

Skills
Computer proficiencyActive listeningData entryProblem solvingComplaint handling

Professional experience

Warehouse AssistantNov 2024 - Jan 2025
Noon E-commerce | Al Ain

 Managed inventory levels through accurate stocktaking and inventory auditing.  Operated bar-code scanning systems to enhance efficiency in product tracking.  Collaborated with team members to ensure timely completion of warehouse tasks.  Adapted to changing demands in a fast-paced e-commerce environment.  Assisted in optimizing warehouse layout for improved workflow.

  • Managed inventory levels through accurate stocktaking and inventory auditing.
  • Operated bar-code scanning systems to enhance efficiency in product tracking.
  • Collaborated with team members to ensure timely completion of warehouse tasks.
  • Adapted to changing demands in a fast-paced e-commerce environment.
  • Assisted in optimizing warehouse layout for improved workflow.
Admission officer and ReceptionistJan 2017 - Feb 2018
Alkhawarizmi college | Al Ain

 Managed student admissions processes, ensuring compliance with institutional policies.  Provided front desk support, addressing inquiries and directing visitors effectively.  Coordinated events and activities to enhance student engagement and community involvement.  Assisted with bar-code scanning and data entry for accurate record-keeping.

  • Managed student admissions processes, ensuring compliance with institutional policies.
  • Provided front desk support, addressing inquiries and directing visitors effectively.
  • Coordinated events and activities to enhance student engagement and community involvement.
  • Assisted with bar-code scanning and data entry for accurate record-keeping.
ReceptionistApr 2015 - Jul 2016
Just precious | Al Ain

• Managed front desk operations and greeted visitors with professionalism. • Handled multi-line phone systems, directed calls, and addressed inquiries efficiently. • Maintained appointment schedules and coordinated meetings for the team. • Assisted in inventory management and stocktaking processes. • Contributed to a positive work environment through effective communication and teamwork.

  • Managed front desk operations and greeted visitors with professionalism.
  • Handled multi-line phone systems, directed calls, and addressed inquiries efficiently.
  • Maintained appointment schedules and coordinated meetings for the team.
  • Assisted in inventory management and stocktaking processes.
  • Contributed to a positive work environment through effective communication and teamwork.
ReceptionistApr 2015 - Jul 2016
Just precious | Al Ain

• Managed front desk operations and greeted visitors with professionalism. • Handled multi-line phone systems, directed calls, and addressed inquiries efficiently. • Maintained appointment schedules and coordinated meetings for the team. • Assisted in inventory management and stocktaking processes. • Contributed to a positive work environment through effective communication and teamwork.

  • Managed front desk operations and greeted visitors with professionalism.
  • Handled multi-line phone systems, directed calls, and addressed inquiries efficiently.
  • Maintained appointment schedules and coordinated meetings for the team.
  • Assisted in inventory management and stocktaking processes.
  • Contributed to a positive work environment through effective communication and teamwork.
Administrator officerMay 2012 - Aug 2012
Abu Dhabi knowledge group | Al Ain

• Handled customer inquiries and complaints with professionalism, improving customer satisfaction. • Managed projects and maintained professional phone etiquette. • Assisted in admissions, registration, and graduation ceremonies. • Supported filing and student transportation logistics. • Entered data for document management.

  • Handled customer inquiries and complaints with professionalism, improving customer satisfaction.
  • Managed projects and maintained professional phone etiquette.
  • Assisted in admissions, registration, and graduation ceremonies.
  • Supported filing and student transportation logistics.
  • Entered data for document management.

Education

Bachelor's Degree, Business AdministrationSep 2011 - Jul 2014
Abu Dhabi University